Frequently Asked Questions
Ordering
How Can I Place My Order?
How Can I Place My Order?
To make a purchase, browse our wide selection of products on the ‘Shop Online’ page of our website. Click on the product you like, select your preferred size from the drop-down menu, and add it to your cart. You can continue shopping or proceed to checkout.
When you’re ready, click ‘Checkout’ at the top right of the page and follow the prompts to complete your order.
For any assistance or technical issues, please contact our customer care team at +971553908802 or email sales@kingdomdatesuae.com.
How Can I Find a specific Product?
How Can I Find a specific Product?
Use the search bar at the top right of the page to quickly find the product you’re looking for. You can also explore our Filters & Categories to discover the perfect dates or gift for any occasion.
Frequently asked question
Frequently asked question
Provide an answer to the question here, with as much detail as possible to help your customers.
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).
Returns and Refunds
How do I return a product?
How do I return a product?
Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).